This Privacy Policy explains how Betspino, operated by Cashbit Group N.V. ("we", "us", "our"), collects, uses, stores, and protects the personal data of users who access or register on betspino-app.nl. We are committed to handling your information responsibly, in accordance with applicable data-protection legislation and the requirements of our Curaçao eGaming licence (number 157923). Please read this document carefully before using our platform.
The data controller for betspino-app.nl is Cashbit Group N.V., the licensed operator of Betspino Casino. When this policy refers to "Betspino", "we", "us", or "our", it means Cashbit Group N.V. in its capacity as the entity responsible for processing your personal data. If you have any questions about this policy or your data, you may contact us through the 24/7 live-chat facility on betspino-app.nl or by emailing our support team.
This policy applies to all personal data collected through:
This policy does not apply to third-party websites or services that may be linked to from betspino-app.nl. We encourage you to review the privacy notices of any third-party platforms you visit.
We collect personal data in the following categories:
Before your first withdrawal is processed, we are required to verify your identity. This involves collecting:
KYC verification is a one-time requirement. Once your account has been successfully verified, subsequent withdrawals proceed without you needing to resubmit documentation, unless our compliance procedures require an updated check.
We collect personal data through the following means:
We process your personal data on one or more of the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your Betspino account | Performance of a contract |
| Processing deposits and withdrawals via iDEAL, Trustly, Skrill, Neteller, Visa, Mastercard, Apple Pay, Paysafecard, Bitcoin, Ethereum, Litecoin, USDT, Dogecoin, XRP, and bank transfer | Performance of a contract |
| Verifying your identity (KYC) prior to first withdrawal | Legal obligation; performance of a contract |
| Preventing fraud, money laundering, and other financial crime (AML checks) | Legal obligation; legitimate interests |
| Complying with our Curaçao eGaming licence obligations (licence #157923) | Legal obligation |
| Administering bonuses, wagering requirements, and the welcome package (up to €800 + 120 Free Spins) | Performance of a contract |
| Providing responsible-gaming tools and monitoring for problem-gambling indicators | Legal obligation; legitimate interests |
| Sending transactional communications (e.g., deposit confirmations, withdrawal status updates) | Performance of a contract |
| Sending marketing communications, promotional offers, and reload-bonus notifications | Consent (you may withdraw at any time) |
| Improving the platform, game lobby, and support services through analytics | Legitimate interests |
| Resolving disputes and responding to complaints | Legitimate interests; legal obligation |
| Enforcing our Terms and Conditions | Performance of a contract; legitimate interests |
In concrete terms, your personal data is used to:
We do not sell your personal data. We may share it with the following categories of recipients only to the extent necessary for the stated purposes:
To execute deposits and withdrawals, relevant transaction data is shared with the applicable payment network (iDEAL, Trustly, Visa, Mastercard, Skrill, Neteller, Apple Pay, Paysafecard) or blockchain network (Bitcoin, Ethereum, Litecoin, USDT, Dogecoin, XRP). These parties process data under their own privacy frameworks and are subject to their own regulatory obligations.
Our 47+ software studios — including but not limited to Evolution Gaming, Pragmatic Play, Play'n GO, Nolimit City, Hacksaw Gaming, BGaming, Relax Gaming, ELK Studios, Big Time Gaming, Blueprint Gaming, Playtech, Spribe, and SmartSoft — may receive the minimum data required to deliver their games, live-dealer services, and crash-game titles to your account. Progressive jackpot networks (such as those powering Mega Moolah, Hall of Gods, and Divine Fortune) operate across multiple casinos; relevant game-session data is shared with those networks as a technical necessity.
We use third-party KYC and AML service providers to verify identity documents, screen against sanctions lists, and assess transaction risk. These providers act as data processors under our instructions.
We may disclose personal data to Curaçao eGaming or other competent authorities where required by law, court order, or the conditions of our licence (number 157923).
Lawyers, auditors, and compliance consultants engaged by Cashbit Group N.V. may access personal data on a strictly confidential, need-to-know basis.
In the event of a merger, acquisition, or sale of all or part of Cashbit Group N.V.'s business, your data may be transferred to the relevant successor entity. We will notify you via email or a prominent notice on betspino-app.nl before your data becomes subject to a different privacy policy.
Cashbit Group N.V. operates under a Curaçao eGaming licence, and some of our service providers, game studios, and payment partners may be located outside the European Economic Area (EEA). Where personal data is transferred internationally, we take steps to ensure that an adequate level of protection is in place — for example, through standard contractual clauses, adequacy decisions, or equivalent safeguards. If you would like further information about the safeguards we rely on for a specific transfer, please contact our support team.
betspino-app.nl uses cookies and similar technologies to operate the platform securely, remember your preferences, and improve your experience. The types of cookies we use include:
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the website to function — login sessions, account security, cashier functionality. Cannot be disabled. |
| Functional | Remembers your language preference (Dutch or English), game lobby filters, and cashier settings. |
| Analytical / Performance | Measures page performance, load times, and usage patterns to help us improve betspino-app.nl. Data is aggregated and anonymised where possible. |
| Marketing / Targeting | Used to deliver relevant promotional content and measure the effectiveness of marketing campaigns. Only placed with your consent. |
You can manage your cookie preferences through the cookie-settings banner displayed on your first visit to betspino-app.nl, or at any time through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to use the platform.
We retain your personal data for as long as your account is active and for a period thereafter as required by law or our licence obligations. In practice:
When data is no longer required, it is securely deleted or anonymised.
Depending on the law applicable to you, you may have some or all of the following rights in relation to your personal data:
To exercise any of these rights, please contact our support team via live chat or email on betspino-app.nl. We will respond within a reasonable timeframe. We may need to verify your identity before processing your request.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data-protection supervisory authority in your jurisdiction.
Betspino is committed to providing a safe gambling environment. In connection with our responsible-gaming obligations, we process certain personal and behavioural data to:
Data processed for responsible-gaming purposes is handled with particular care and is not used for marketing. Self-exclusion records are retained for as long as necessary to give effect to the exclusion and prevent re-registration.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
No method of electronic transmission or storage is entirely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. If you have reason to believe your account has been compromised, please contact our 24/7 support team immediately.
Betspino is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Age verification is conducted as part of our KYC process. If we become aware that we have inadvertently collected data from a minor, we will delete that data promptly and close the relevant account. If you believe a minor has registered on betspino-app.nl, please contact our support team without delay.
Where you have given your consent, we may contact you about promotions, reload bonuses, cashback offers, and VIP-programme updates by email or other electronic means. Each marketing communication will include a clear option to unsubscribe. You may also withdraw your marketing consent at any time by:
Withdrawal of marketing consent will not affect the delivery of transactional communications necessary for the operation of your account.
betspino-app.nl may contain links to third-party websites or services. This Privacy Policy applies solely to betspino-app.nl and to data processed by Cashbit Group N.V. We are not responsible for the privacy practices of external sites, and we encourage you to review their respective privacy policies before providing any personal data.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or operational circumstances. When we make material changes, we will notify you by posting a revised policy on betspino-app.nl with an updated effective date, and where appropriate we will provide additional notice by email. Your continued use of betspino-app.nl following the publication of a revised policy constitutes your acknowledgement of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through any of the following channels:
We aim to respond to all privacy-related enquiries promptly and thoroughly. Where your request concerns the exercise of a data-subject right, we will acknowledge receipt and provide a substantive response within a reasonable period as required by applicable law.
